Support

ARNAS is an app that helps you quit smoking and get through the first month.

Purchases

What is free and what needs Pro?

Always free: help during a craving, the counter, milestones, savings, the craving log, the widget, the first three days of the course, two bosses at a time, the short weekly recap and one letter to yourself. Pro adds days 4–30 of the “First 30 Days” course, the full weekly recap with a plan for the week ahead, unlimited bosses and letters, and every colour theme at once. There is a monthly and a yearly subscription and a one-time lifetime purchase; the app shows prices in your country’s currency.

How does the free trial work?

The yearly subscription comes with 7 days of Pro for free. On day 5 the app reminds you that the trial is ending; the first charge comes on day 7. Cancel before then and you will not be charged.

I bought it on another phone — how do I get it back?

Open Today → Settings → ARNAS Pro and tap “Restore purchases”. The one requirement: be signed in with the same Apple ID you bought with.

How do I cancel a subscription?

Only on Apple's side — the app cannot do it: subscription management or Settings → your name → Subscriptions. The period you paid for runs to its end — Pro does not vanish the moment you cancel.

I bought lifetime but I am still being charged

That is expected: a one-time purchase grants lifetime access but does not cancel a subscription — only the Apple ID owner can. Cancel manually, otherwise you pay twice. The app warns you about this on the Pro screen.

Progress and data

I am changing phones — how do I move my progress?

Through an iPhone backup: if it is enabled, your data is restored on the new phone along with everything else. The app has no separate sync yet, so do not delete it manually before moving — that erases your progress with it.

How do I start over?

Today → Settings → Reset progress. It erases everything: counter, log, letters, course answers. It cannot be undone, which is why the app asks twice.

How do I delete my data?

With that reset, or by deleting the app — iOS removes its whole folder. No need to write to us: the app sends nothing anywhere, we hold none of your data. Details in the privacy policy.

The app

What is the fastest way to open craving help?

The orange “Craving” button in the middle of the bottom bar, from any screen. Without opening the app: press and hold the ARNAS icon on the Home Screen and choose “Craving now” — breathing and techniques open straight away.

How do I add the widget?

Press and hold an empty spot on the Home Screen until the icons jiggle, tap “Edit” → “Add Widget”, find ARNAS and pick a size. On the Lock Screen: press and hold it → “Customize” → “Lock Screen” → the area under the clock. The widget shows days without cigarettes, money saved and the next milestone.

I relapsed. What now?

The app does not punish you: what you have done stays, your experience is not burned. Log the relapse — it helps you work out what led to it and offers to continue the course from the same day or start over. A slip is part of the road, not the end of it.

I got the time of my last cigarette wrong

Correct it in Today → Settings → Time of last cigarette. The counter recalculates from the new time, and it does not count as a slip — your course and achievements stay.

When will my letter to myself arrive?

When you chose while sealing it: in 30 days — right at the end of the course — in 6 months or in a year. A notification arrives on the day; until then the letter stays sealed. All your letters are in Me → Letters to yourself.

How do I change the language?

Today → Settings → Language. The app’s language is independent of your phone’s — all seven are available.

Reminders are not arriving

Check iOS Settings → ARNAS → Notifications: permission may simply never have been granted. Inside the app they are switched on in Today → Settings → Notifications.